Navigating Difficult Conversations (In-Person Training)
Campus: Queens Audience: Administrators, Staff By Invitation Only: Open Invitation Registration Required: Registration Required Complimentary: Complimentary Register for in-person and webinar training on the New UIS Experience>Employee Resources Card>Register for HR Training>Sign In>Click on the name of the event you
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wish to attend Audience: All University Administrators, Faculty and Staff Description: Difficult conversations are an inevitable part of the workplace—whether addressing performance concerns, resolving conflict, or providing honest feedback. When handled effectively, these conversations can strengthen relationships, build trust, and lead to better outcomes. This interactive workshop equips participants with the skills and confidence to approach challenging conversations with clarity, professionalism, and empathy. Participants will explore common barriers that make conversations difficult, learn techniques to manage emotions, and practice strategies for communicating effectively in high-stakes situations. Through real-world scenarios, reflection, and guided discussion, this session helps participants move from avoidance to action—turning difficult conversations into opportunities for growth, understanding, and stronger working relationships. Length: 2 hours Location: University Center, Suite D Dept/Area Event Manager: Kelly Valentin